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Thursday, October 11, 2012

Have you lost your contacts list in your Windows Live Mail Program ???


Folks,

Here is a situation that is quite upsetting for those who use "Windows Live Mail" with Windows 7.

Remember that when you used  Windowa XP and Vista this mail program was called "Outlook Express" ?

Then you switched to Windows 7 just to find out that "Outlook Express"  was no longer available. Microsoft advised that you had to download "Windows Live Mail" from their Windows Live page.

Every once in a while I have had a number of people contact me saying that all of a sudden their contacts list in the "Contacts" folder, just vanished and they were scratching their heads in frustration. (By the way that also happened to me a while ago, I was also frustrated and of course investigated the problem and found a solution).

I really do not know why it happens, (if anybody knows please let me know), but this morning a good friend called me; she was in agony, "George what am I to do ? I just lost all my contacts list, please help !!"


I helped her recover all her contacts and for those of you that might come through the same problem, here is what you have to do:


-Open you Windows Live Mail and go to your "Inbox".

-On the left column of the box, go all the way down to the "Contacts" folder icon and click it.

-A dialog  box opens. Go to the "Customize Tool Bar" which is the second bar from the top of the box and all the way to the right, just before the "blue help question mark" you'll fin an icon in a small box that looks like a sheet of paper  with a small arrow. This is the "Menus" tab. Click on it and a small dialog box opens, showing several choices among them "Import".

- Click "Import". Another dialog box opens with more choices, including "Address Book for current   Windows user". Click on it and "voila" ! all the contacts are immediately imported to your Windows Live Mail "Contacts" folder.

It is that simple, but if you do not know how to do it, you just might get a little frustrated. Now you know how to handle it.

If you have any questions just let me know.

Until the next post.

George Freire


19 comments:

Anonymous said...

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! Fіnally I have fοund something that helpеd mе.
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Anonymous said...

Good job George.

Windows live mail help said...

Awesome blog!! i am very impressed reading this post thanks for share!! visit Windows live mail support

Windows live mail help said...

This is needful information...greatly appreciated...keep sharing more!!! visit more info Windows live mail help also Call +1-800-231-4635 (Toll Free).

Anonymous said...

Outstanding !

Philda said...

you are my hero...

Philda said...

you are my hero...

Unknown said...

Hi George, my husband & I lost our address book in Windows Live Mail.
I searched the net for help and found your blog and instructions. Thanks to you, I now have my address book back. My husband will be so pleased! Thank you so much.
Robyn, Australia.

George Freire said...

Thank you all for your kind comments. Tell your friends about the blog.

After Windows 10 upgrades we will have lots of helpful new posts for all users.

George

Carobah said...

Thankyou Thankyou Thankyou!!!

Nancy Abraham said...

I recently added a 2nd email address to my WLM in Windows 7, but because we found we did not need it, worked trying to delete it and in the process, found that the Contact List for my principal email address had disappeared and when I click on the contact icon on bottom left, I get a box that comes up with me needing to put a password into a box where it shows VeriSign Internet Directory Services. What has happened to my contact list for my primary email address?

Nancy Abraham said...

I have Windows Live Mail on Windows 7. I recently added a 2nd email address for my husband but the contact list was not available to his email address so when I returned to our primary email box, the email and files were there but the contact list had disappeared and when I clicked on the Contact List icon, a box came up for me to log in with VeriSign Internet Directory Service for the contact list. Since I had no password for this VIDS, just Xed out. Don't know how to get back the Contact List for my primary email--like I said above, all email is still there, but the Contact List is gone. What happened, please help.

Unknown said...

Trying to follow your steps to recover my contacts I could find the icon on my contact page in the upper right corner by the blue ? mark?

Arv Edgeworth said...
This comment has been removed by a blog administrator.
Unknown said...

Unfortunately, this didn't work for me. I've had windows 10 for several weeks now. I get home this evening only to be told I have no contacts in my list. Windows live mail tells me to sign in to get my contacts. Which I do. Nothing. Doing your Import, windows says there is nothing to import.

Bah!!!

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Unknown said...

Many Thanks!
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George Bangham said...

I have a recent windows 10 and lost my contacts too. Your description was slightly different than my toolbar but I got " address book to current user" and not my list only a test for skype which is apparently my new list. So frustrating!!

dean said...

I have lost the entire contacts page. When I click on the icon a blank page shows with only the line that separates the right from the left. Help